Ignacio Garcia Consulting

If you own a hospitality business, we can help you optimize and streamline your existing organization and embrace the path of economic sustainability.

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An Experienced Coach, Consultant, and Advisor

We have over 40 years of experience managing the various areas of operation in the hospitality and tourism industry ranging from 3-5 star hotels to cruise lines. Ignacio Garcia Consulting can help you deploy and adapt to the changes in the organization, processes, offers, and business models to become more resilient and sustainable than ever before.

Services We Provide

Interim Management

General Manager
F & B Manager

F&B Management

Restaurant | Buffet, a la carte, Plate Service
Bar | Trend Beverages & Standard
Budget Management
Costing Menus
Optimise Operation
Purchase & Inventory

P&L Management

Budget Management
Cost Control
Profit Enhancement
Strategic Planning
Restore Economic Sustainability

Customer Service

Quality Standards
Customer Retention
Guest Services & Satisfaction

Team Management

Recruitment & Hiring
Training & Development
Leadership & Motivation
Coaching & Mentoring

Turnaround Management

Distress Analysis
Culinary Concepts
Pricing Strategy
Cost Management
Revenue Growth Strategy

Why Choose Ignacio Garcia Consulting

At Ignacio Garcia Consulting, we believe that developing, attracting, and retaining high-performing team members requires creating an exciting and rewarding work culture as well as paving the way for personal development and career progression. Therefore, we strive to create a distinctive work environment, internal & external guest satisfaction, and maintain the highest standards across the various departments.

In an increasingly volatile world, our team of dedicated and skilled professionals takes a holistic approach and goes above and beyond to inspire and motivate team members to outperform. We are known for our out-of-the-box thinking, effective communication, and a distinctive leadership style. If you need any help, contact us for a free introduction and consultation call.

Testimonials

What Customers Are Saying

I have worked with Ignacio briefly and his leadership skills shined through straight from the beginning. His open door policy and the ability to think outside the box made him a well established and trusted leader. Staying calm when under pressure and the ability of communicating in several languages are only a few of his strengths. I recommend Ignacio with full confidence , he would be a great asset to any company.

Ella Kovacs

I met Ignacio while cruising. The first was on the Norwegian Sun. He had just taken over as Hotel Director. We sat with him at an officers dinner. We cruised again 5 weeks later on the same ship. You could see the difference in the crew and the way the customers were taken care of. The crew was happier Ignacio was around the areas of the ship from early in the morning till late at night. The following year we cruised on the Norwegian Star. Same story. He had just taken over. We cruised again one month later. Again you could see his presence and the obvious difference in the attitude on the ship. He was always around. His door was always open. The crew was happier. They spoke of how they liked and respected him. I was, in my business , always coaching on taking care of the customer and then the customer will become loyal. I noted that Ignacio did the same and built his team to do the same. He is a true leader and knows, obviously , how to build a team. He is an asset to his company and a highly respected member of his team. I witnessed his skills and his professionalism.

Ken Schielka

Ignacio and I worked together on several occasions, and every time it was a total delight to be doing business with someone so professional, courteous, knowledgeable and motivating. Ignacio is the epitome of excellence and success, and is a true asset.

Kateryna Bannikova

I worked under Ignacio twice as a Hotel Director on the Norwegian Cruise Line. I was always impressed by Ignacio’s involvement and knowledge of our programs and our daily operation. Ignacio’s support and input were an important part of our success and our ability to reach and at times exceed our goals on a consistent level. I would love to work with Ignacio again as a Hotel Director.

Ram Glick

I found Ignacio to be very focused, in particular about cross-functional team building. He understands the importance of getting everybody to pull, but to pull in the same direction. He delegates appropriately, but he never delegates his own responsibility. This gives him enormous integrity and it encourages people under his direct supervision to go the extra mile.

Captain Idar HoydalIdar

I have known Ignacio for 10 years as a business associate, and can confirm that he is a man of great integrity, furthermore he is extremely dedicated to his job, has excellent managing skills, and is an entirely hard-working person. I would see him always in top management positions since he has huge years of experience and lovely human features which help him to organise team-work on a very high and professional level.

Natalie Abildina

Meet our Network Partner

We have a team of professional experts with multiple years of experience in the hospitality and tourism industries. Whether it is Finance, F&B, Housekeeping, Digital, IT, or anything else, they can handle it all.

Ignacio Garcia A.

With more than 40 years of experience in all areas of the operation and all departments ranging from 3-5 Star Hotels to Cruise lines, I assist and enable hospitality businesses to optimise and streamline the organisation in order to restore economic sustainability. In that perspective you can see me as a coach, a mentor as an advisor or an interim manager.

The current poly crisis has become the biggest challenge in history for the entire hospitality and tourism industry. At the same time it provides the greatest opportunity for the hospitality and tourism industry to change and adapt in order to deploy changes to the organisation, processes, offers or even business models to become more resilient and sustainable than ever before.

The severe measures of the pandemic, the rising inflation, skyrocketing cost of energy and supply as well as staff shortage and rising salaries have put enormous pressure on the management of any hospitality and tourism business. The situation will soon have a significant impact on source markets and travel demand, occupancy, RevPar and ADR. The economic sustainability of any business is at stake and any business should take this opportunity.

With a holistic approach, by thinking differently and out of the box and a hands-on management approach executing an open-door and collaborative leadership style, I lead by example, execute a clear vision and communicate shared objectives to inspire and motivate the team members to outperform in an ever more unpredictable world.

I strongly believe in open and honest communication with the ability to lead through influence as the key to effective teamwork, focusing on building a vibrant organisation, creating a distinctive work environment, internal & external guest satisfaction and maintaining the highest standards across all departments.

Creating an exciting and rewarding work culture, building an environment of continuous improvement, personal development and career progression is a major element to attract, develop, and retain the right people for the team.

Laura Kremer

During her professional career in e-commerce agencies and on the software manufacturer side, she was able to accompany numerous customer projects in the B2C and B2B environments. She knows how many questions and uncertainties arise within e-com projects and will stand by your side as a strong partner on this path. When working with Laura, you can expect in-depth know-how, absolute honesty and direct communication, enthusiasm, and reliability. Her clients appreciate that she is a creative forward thinker with high standards for her work results and has an unbeatable network of experts at her disposal.

Thomas Müller

Thomas is an entrepreneur with more than 40 years of experience in IT and more than 20 years in digital marketing and technology in the global hospitality and tourism industry. He has worked for companies such as IBM, (Mannesmann Mobilfunk) Vodafone, TUI, and Thomas Cook, among others, and has been a part of the opening of four hotels, the turnaround of two hotels, and the establishment of two other tourism businesses. He started rainmaker travel as a TravelTech company in Namibia in 2016 to assist the many emerging, small, medium, and independent hospitality and tourism
businesses in Africa. He has had the opportunity of working and live in eight countries around the globe, and for 11 years, Namibia has been his home. Nambia moved its head office to Cape Town in 2020.
His passion is to democratize technology for destinations, hospitality, and tourism spending in order to keep more tourism dollars in the destination for long-term development. For the extraordinary achievements of the five stages of success and the destination network open platform
and ecosystem, rainmaker was honored with several awards in Europe, the USA, and Africa.